No matter what vehicle you drive, it requires routine maintenance to keep it roadworthy. You have three choices regarding its care. You can do the work yourself (if you have the time, tools, and expertise), you can take it to a dealership (if you have expendable cash), or you can go to a specialty shop that caters specifically to your vehicle (if you’re seeking the best option at a fair price). If you’re the owner of a MINI Cooper and you live or work in the Santa Monica area, you’re in luck. The HAUS – a full-service MINI Cooper service center on Pico Boulevard, is staffed with MINI Cooper technicians who not only know what they’re doing when they look under your vehicle’s hood, but also love what they do. And that’s nearly impossible to find – highly-skilled vehicle technicians who are just as passionate about the vehicles they service as are the owners of those vehicles. While there are many reasons you’ll want to choose the HAUS in Santa Monica as your MINI Cooper service center, here’s a look at three reasons why you should choose HAUS as your Independent MINI Cooper Service Center.
The Owners
Present, approachable, friendly, and MINI Cooper-knowledgeable, the HAUS owners Kevin and Stephen are livin’ the dream. They found a way to combine their love for automobiles (MINI Coopers and BMWs in particular), their business and technical acumen, and their desire to provide the type of world-class, affordable vehicle repair service they longed to find when they didn’t have the time or tools to do the work themselves. They launched and opened two locations of the HAUS. Setting the bar higher in customer service, expertise, and affordability, the owners are fast becoming the model service company that others are trying to emulate.
The Service
The HAUS adheres to industry best practices in all facets of their MINI Cooper repair and routine maintenance services. This means that when you bring your vehicle in for an oil change, the detail-oriented technicians are going to take a look at the other components of your vehicle that are susceptible to wear-and-tear as you drive it on a regular basis. If your tires need rotating or your brake pads are wearing thin, they’ll let you know. Their ultimate goal is to keep your vehicle roadworthy and you and your passengers safe.
The Customers
Undoubtedly, one of the best sources to go to regarding the integrity of any product or service is someone who has experienced, purchased, or used the product or service. It doesn’t matter how fantastic a service may be, if the customers don’t feel like they were treated fairly, respectfully, or kindly – they won’t come back, and worse – they won’t send their family and friends. The ever-growing portfolio of HAUS customers and their referrals say it all:
“The best decision I have made was putting my trust into Haus Mini and BMW. Their level of expertise surpasses that of any BMW Dealership. Communication is constant, updates are clear and understandable, and the level of detail in their paperwork surpasses that of any shop I have ever worked with. I have owned 4 BMWs in the last 10 years and I am truly happy to have finally found a professional, experienced, and honest shop.” (Will of Burbank).
“The guys at the HAUS are great auto technicians, and people too! It’s them I always call if I ever have a problem with my car. They have me drive my 2008 MINI Cooper Clubman into their garage that has all the latest equipment to diagnose and repair my car, then I drive my fine-tuned MINI back home. Simple.” (Sara of Los Angeles)